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FIXED: IRCC forms not opening on computer

Canadian Immigration Lawyer
Updated on 
March 27, 2024
Published on 
March 27, 2024
How to open IRCC forms and fix this error: "Please wait... If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document."
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IRCC uses a special type of PDFs called XFA. These aren't really PDF forms, but Adobe and other PDF programs can read and modify them.

For this reason, IRCC immigration forms, like the IMM1294 or the IMM5710, may not open in your browser when you download them. You may receive the following error message: "Please wait... If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document."

How to fix this error?

You need to open IRCC's PDF forms in a PDF program, like Adobe or PDF XChange. You cannot open them in your web browser.

After download the form, you need to find it on your computer. For most people, the form will be found in your downloads folder.

Then, make sure you that open it with a PDF program.

In some cases, if Adobe or PDF XChange is your default PDF program, it will open in the program.

If you left-click, and it opens in your web browser, you will get the same error. You need to tell your computer to open it with your PDF program. To do so, right-click and select your PDF program, like Adobe or PDF XChange.

At ImmInspect.com, we review these forms for mistakes. An error-free application increases the chance of acceptance. Learn more.

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Disclaimer: The information in this blog is general informational and it is not legal advice. Do not rely exclusively on this blog. Always conduct your own research and due diligence. The information in this blog not a substitute for professional legal advice, and it may not be appropriate for you. While we strive to provide accurate and up-to-date information, immigration laws and regulations can vary and change over time. It is important to consult with an immigration lawyer if you are unsure how to proceed.

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