Terms of Use

ImmInspect.com is owned and operated by Pixel Logic Software Corporation.
Last update: November 9, 2023


These Terms of Use form a legally binding contract between PIXEL LOGIC SOFTWARE CORPORATION (operating as ImmInspect.com) ("we" or "us") and the people and companies (“Users” or “you”) that access and use our website located at www.imminspect.com or any related website or mobile platform controlled by us (collectively, the "Website"). These Terms of Use apply to all services provided through our Website and any other software application we operate, and all content, services, and products available at or through the Website.

It is very important that you read and fully understand these Terms of Use before using the Website. By agreeing to these Terms of Use and using the Website, you are entering into a legally binding contract which will impact your rights.

By accessing any part of the Website, you agree to be bound by these Terms of Use. You are also confirming that you have read and fully understood these Terms of Use. If you do not agree to or understand all of these Terms of Use, then you may not access the Website or use any services available on the Website.

These Terms of Use should be read in conjunction with the Privacy Policy, Disclaimer and any other rules, guidelines, or policies posted on the Website.


Without restriction, we generally offer the following Services through the Website:

Review immigration applications and supporting documents to identify areas of improvement, inconsistencies, mistakes and provide general information.

The services we offer are subject to change over time. By using the Website, you are confirming that you have determined that the services are appropriate for your needs. We do not guarantee that these services meet your needs or that they are suitable for your specific purposes.


When you choose to upload documents or data (including any images or text), PIXEL LOGIC SOFTWARE CORPORATION does not review or pre-screen the contents of electronic data uploaded or posted to the Website (“Content”) and PIXEL LOGIC SOFTWARE CORPORATION claims no intellectual property rights with respect to the Content.

You grant to PIXEL LOGIC SOFTWARE CORPORATION a non-exclusive, royalty-free right during your use of the Website, to use the Content for the sole purpose of performing PIXEL LOGIC SOFTWARE CORPORATION obligations under these Terms of Use. Such rights shall include permission for PIXEL LOGIC SOFTWARE CORPORATION to generate and publish aggregate, anonymized reports on system usage and Content trends.


Payments for services or products available on the Website will be charged to you in accordance with the policies, procedures, and timelines posted on the relevant sections of the Website.

You agree to pay the fees applicable to your subscription and any other applicable fees, including but not limited to fees relating to the processing of transactions under your account (“Fees”).

All initial and recurring Fees will be charged to the credit card that you authorize for your account. It is your responsibility to keep your authorized credit card valid and up to date at all times. We may terminate or block access to your account if your credit card becomes expired or otherwise invalid at the time any Fees become due.

For purposes of processing payments, we use Stripe.

Before using the Website, you must first review and approve the terms and conditions governing the use of these third-party payment processors, which are available at the following website(s): https://www.stripe.com


Our current policies on refunds, exchanges and responsibility for lost, broken or stolen products are posted on the Website.


In order to fully use the Website, you will be required to create an account. Information submitted by you in order to create an account will be subject to our Privacy Policy, which is available for review on the Website, and which you are required to approve before creating an account. The Privacy Policy also dictates how to terminate your account and how you can have your personal identifying information deleted from our servers.

The terms governing the features and capabilities of your account and the related fees can be found on the Website.


You may cancel and terminate your Account at any time in accordance with the terms and policies posted on the Website.

If at the date of termination of your Account, there are any outstanding payments owing by you to us, you will receive one final invoice via email. Once that invoice has been paid in full, you will not be charged again.


We shall not be liable to you, or any third party, for any losses, damages, charges or costs arising from (a) any input errors caused by you; (b) omissions in the data you provide us; or (c) content you publish to the Site.

To the fullest extent permitted under applicable law, under no circumstance will we be liable to you, or any third party, for (i) direct damages in an amount that exceeds the total amount previously paid by you to us in the 12 month period preceding the event from which the liability arose, if you or the third party (as applicable) are located outside of the Province of Ontario; (ii) direct damages in an amount that exceeds $2,500 in the aggregate, if you or the third party (as applicable) are located inside of the Province of Ontario; and (iii) any indirect, special, incidental, consequential, punitive or exemplary damages whether based in contract, tort, negligence or any other legal basis, arising out of or in connection with the Website or Services; provided, however this limitation of liability shall not apply to any fraud, criminal misconduct, wilful misconduct, gross negligence or malicious or dishonest acts or omissions.

Subject to the limitations and exclusions of liability in (a) and (b) above, in the event of a data breach of our systems arising from our negligent act or omission in which your personal information has been disclosed to a third party, we will provide you with reasonable identity theft protection services on terms and conditions determined by us in our sole discretion.

You acknowledge that the foregoing limitations and exclusions of liability are reasonable in the commercial circumstances contemplated in these Terms and that we have relied on such limitations and exclusions in entering into these Terms.


In order to protect your security, it is your sole responsibility to ensure that all usernames and passwords used to access the Website are kept secure and confidential.

You must immediately notify us of any unauthorized use of your account, including the unauthorized use of your password, or any other breach of security.

We will investigate any breach of security on the Website that we determine in our sole discretion to be serious in nature, but we will not be held responsible or liable in any manner for breaches of security or any unauthorized access to your account however arising.


We hereby disclaim all warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties as to merchant ability or fitness for a particular purpose as they relate to the Website.


You represent and warrant that

i. You have the authority to bind yourself to these Terms of Use;

ii. Your use of the Website will be solely for purposes that are permitted by these Terms of Use;

iii. Your use of the Website will not infringe or misappropriate the confidentiality or intellectual property rights of any User or third party; and

iv. Your use of the Website will comply with all local, provincial and federal laws, rules and regulations, and with all policies posted on the Website.

You must only use the Website for your own lawful purposes, in accordance with these Terms of Use and any notice, policy or condition posted on the Website. You may use the Website on behalf of others or in order to provide services to others but if you do so you must ensure that you are authorized to do so and that all persons for whom or to whom services are provided comply with and accept all these Terms of Use.


The Website is not intended to be accessed by persons under the age of 18. The Company does not engage in any marketing efforts aimed at children or minors.

Persons under the age of 18 are prohibited from using the Website without the express permission and direct supervision of a parent or guardian.


These Terms of Use and any access to or use of the Website shall be governed by, and construed in accordance with, the laws in force in the Province of Ontario.

If any claim, dispute or controversy occurs between PIXEL LOGIC SOFTWARE CORPORATION and a User relating to the interpretation or implementation of any of the provisions of these Terms of Use, such dispute shall be resolved by private, confidential and binding arbitration. Such arbitration shall be conducted by a single arbitrator. The arbitrator shall be appointed by agreement of the parties or, in the absence of an agreement, such arbitrator shall be appointed by a judge upon the application of either the User or PIXEL LOGIC SOFTWARE CORPORATION.

Arbitration shall be held in the Province of Ontario, unless otherwise agreed by the parties. The arbitration procedure to be followed shall be agreed by the parties or, in absence of an agreement, determined by the arbitrator. The arbitration shall proceed in accordance with the provisions of the Arbitration Act, 1991, SO 1991, c 17. For greater certainty, remote arbitration is allowed when appropriate under section 22 of the Arbitration Act.

Subject to any right of appeal, the decision arrived at by the arbitrator shall be final and binding. Judgment upon the award rendered by the arbitrator maybe entered in any court having jurisdiction.



These Terms of Use may be updated and amended from time to time. We reserve the right to change these Terms of Use at any time, and any amended Terms of Use are effective upon posting to the Website. We will make efforts to communicate any changes to these Terms of Use we deem material, in our sole discretion, via email or notifications on the Website. Your continued use of the Website will be deemed to be immediate and unconditional acceptance of any amended Terms of Use, whether or not we deemed the amendments to be material.


We may assign or delegate these Terms of Use, in whole or in part, to any person or entity at anytime with or without your consent and without prior notice to you.

Users may not assign or delegate any rights or obligations under these Terms of Use, without our prior written consent, and any unauthorized assignment and delegation is void.


No waiver of a provision, right or remedy of these Terms of Use shall operate as a waiver of any other provision, right or remedy or the same provision, right or remedy on a future occasion.


The parties to these Terms of Use are independent contractors and are not partners or agents. PIXEL LOGIC SOFTWARE CORPORATION has no fiduciary obligations or professional obligations whatsoever to you arising from these Terms of Use or your use of the Website.


In the event that any provision or part of this Agreement is found to be void or invalid by a court of law, the remaining provisions, or parts thereof, shall be and remain in full force and effect.


These Terms of Use, in conjunction with all policies and guidelines available on the Website (including but not limited to any Privacy Policy), incorporated by reference, constitute the entire agreement between you and PIXEL LOGIC SOFTWARE CORPORATION and supersede all prior communications, agreements and understandings, written or oral, with respect to the subject matter of these Terms of Use.


The following disclosures apply to you in the event you are receiving Services related to or arising from the Law Society of Ontario’s (“LSO”) Access to Information project:

ImmInspect.com is an approved participant in the LSO’s Access to Innovation project. More information about the Access to Innovation project is available online: https://lso.ca/about-lso/access-to-innovation

The LSO has approved ImmInspect.com to help Ontario residents review immigration forms and documents for errors, mistakes and inconsistencies, and provide it’s finding through its online platform. The LSO is monitoring these services.

There are important limitations that apply to ImmInspect.com’s services and the LSO’s approval:

a. The LSO has not certified or endorsed the effectiveness of ImmInspect.com’s services.

b. The LSO shall not be responsible or liable to you for any matters arising from the advertising, provision, or non-suitability of ImmInspect.com’s services, or for any other quality or service issue, failure, or liability of ImmInspect.com or its services.

c. ImmInspect.com is not a law firm and does not provide legal advice.

d. ImmInspect.com’s services are not provided by an LSO-licensed lawyer or paralegal. They are provided by a machine-learning algorithm.

e. Because ImmInspect.com is not a law firm and the Services are not provided by an LSO-licensed lawyer or paralegal, some of the protections that apply to legal services provided by LSO-licensed lawyers and paralegals may be different or may not be available for the services you receive from ImmInspect.com, including:

  1. Any communications with or information provided to ImmInspect.com may not be subject to solicitor-client privilege;
  2. ImmInspect.com may be required under law to disclose information provided to it by you, including to authorities or third parties;
  3. ImmInspect.com carries liability insurance, including coverage for errors and omissions made by ImmInspect.com, but this insurance coverage differs from that required of LSO-licensed lawyers and paralegals; and
  4. There is no statutory complaints process through the LSO available for ImmInspect.com’s services.

v. ImmInspect.com may be required to disclose de-identified customer information to the LSO as part of the LSO’s monitoring of our services. Information about you will ordinarily be disclosed to the LSO on a de-identified and aggregated basis. ImmInspect.com is committed to protecting your personal information, and any identifiable personal information will not be shared without your express consent. There may be circumstances where the LSO requires us to contact you on its behalf to request permission to share identifiable personal information about you with the LSO, for the purpose of monitoring our services. In those circumstances, you agree that ImmInspect.com is authorized to contact you for that purpose.

To make a complaint about your experience with ImmInspect.com, please contact ImmInspect.com at the email address set forth at the bottom of these Terms.


We welcome you to contact us with any questions on these Terms of Use. You can send your questions regarding these Terms of Use to the following email address:



The following additional terms and conditions apply to the use of the Website:

All information provided must be true, complete and accurate. It is a violation of the terms of use to use our websites or products for any other reason, including but not limited to, fraud and misrepresentation.

You may not use the Website in any manner that could damage, disable, overburden or impair it or its application in any way. you may not upload, post or otherwise transmit any materials on this Website that would negatively impact the functioning of this Website, including but not limited to, computer viruses, Trojan horses, worms or other harmful, disruptive or destructive files or computer programs. you may not use any process or program to monitor, copy, summarize or otherwise extract information from the Service. Violations of system and network security may result in civil or criminal liability.

To the fullest extent permitted by applicable law, should We deem you, in our sole discretion, to be in breach of this paragraph, We will terminate your use of the Service indefinitely, with no financial liability or recourse to you.

We will use best efforts to implement measures to avoid and eliminate all viruses/ harmful mechanisms.



265 Carling Avenue, Suite 705, Ottawa, Ontario, K1S 2E1, Canada
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